Have A Question?
We Have Answers.

Have A
Question?
We Have
Answers.

If you have questions take a look below and if you still have questions,
give us a call 800-590-1292 or shoot us an email
info@fitnesskitchenla.com, we love to chat with our clients.

Deliveries

What areas of SoCal do you deliver to?

We deliver throughout Los Angeles County (excluding north of Agua Dulce), Orange County, Inland Empire and San Diego area.

How do I find out if Fitness Kitchen delivers in my area?

While creating your order, the first question we ask is to input your zip code to confirm we deliver in your area.

How much is delivery?

Daily Delivery fees are based on your zip code and location. Depending on where you live within our delivery area of Southern California, daily delivery fees range in cost from $6.00 to $10.00. Please note that we only deliver in the Southern California area and are not nationwide.

How often are my meals delivered?

All meal plans are delivered fresh daily. We deliver Sunday through Thursday between 5pm & 11pm to your home. We text customers once the bag has been delivered to let you know your bag is at your door.

How will I receive my deliveries each day?

Your daily delivery of meals will arrive in an insulated cooler Fitness Kitchen bag. It is your responsibility to provide us in advance of your start date, a code, a key or a FOB if one is required for property accessibility.

What time will I get my delivery?

For new subscribers, first delivery will arrive within 72 hours or on a later date of your choosing. For ongoing subscribers: we deliver Sunday through Thursday between 5pm & 11pm. Saturday meals are included in the Thursday evening delivery.

What should I do with the cooler bag after my meals are delivered?

Please place your empty cooler bag with re-usable ice packs back in the designated delivery spot, the same spot you requested we leave your meals. Our driver will exchange your empty cooler bag with a full bag of new meals. Do not include meal containers in the cooler bag – please recycle the containers on your own. The driver will not pick up bags filled with used containers. If you miss one night of leaving your empty bag out for pick-up, don’t worry! Just place 2 empty bags the following night.

What do I do with the cooler bag & ice packs?

The previous delivery cooler bag and ice packs are picked up when we make your next delivery. Kindly leave them in the designated drop-off spot to avoid fees for unreturned packaging. There will be additional charge per unreturned cooler bag and ice pack. There may be a pickup charge if returned bags are excessive.

What do I do if my bag is stolen?

Please call customer service at (800) 590-1292 or email us at info@fitnesskitchenla.com as soon as you are aware your bag is missing.

My Subscription

How do Fitness Kitchen subscriptions work?

A weekly subscription is the easiest, most convenient, most cost-effective option for eating clean, wholesome meals – no meal planning, grocery shopping, cooking and cleaning. We’ll charge your card on a recurring weekly basis, and you’ll receive uninterrupted deliveries while enjoying Southern California’s favorite meal delivery plan. You can skip weeks of your subscription if you’re traveling or simply want a break and you can cancel your subscription at any time.

How much does it cost?

Meals start at $9 a meal up to $18 and per meal.

How do Coupon Codes work?

In order to redeem any coupon code used when ordering from Fitness Kitchen, you must subscribe for a 2 week minimum of delivery service. A 2 week minimum order is required to redeem any coupon code used.

When I use a coupon, am I signing up for two weeks?

Any coupon code used by new subscribers requires a two week minimum subscription in order to be eligible to receive the discount.

When do I get charged for my weekly subscription?

Your weekly subscription is renewed automatically every Thursday night at 9pm. You will be charged at that time for the upcoming week of delicious meals.

How do I order more than one plan at once?

Each  meal plan including FreeStyle is a weekly subscription. If you would like to order more than one meal plan (including FreeStyle), you will need to add a new subscription by calling us (800) 590-1292 or by emailing us info@fitnesskitchenla.com.

Can I just try it out for one week?

Fitness kitchen is a weekly subscription meal service. You can try us for one week but you will need to sign up for a subscription to do so.

Can I purchase a month of service all at once?

We do offer the option to sign up for a month of service at time. If you would like to sign up for a longer-term service please email us at info@fitnesskitchenla.com or call us at (800) 590-1292.

How do you sign up with a couple or another family member?

Each weekly subscription is one meal plan. If you are planning to subscribe with a partner, spouse or other family member; each person will need to subscribe to a meal plan individually.

If I want to change plans, do I have to cancel?

Switching meal plans is easy and you can do it as often as you like. Please email us at info@fitnesskitchenla.com or call us at (800) 590-1292 and we will switch your meal plan. All changes to accounts must be submitted by Thursday at 9pm in order to be updated for the following week.

Do I have to place an order every week?

No. Your weekly subscription is renewed every week automatically every Friday night at 11:59pm. You can cancel or pause your subscription at any time by logging into your account. Changes to your account must be made by Thursday before 9pm for the following week.

About Our Meals

Are meals delivered fresh or frozen?

All meals are delivered fresh daily for easy reheating in a conventional oven or microwave. We do not provide frozen meals as a service. To learn more about how to reheat your meals, scroll down to the question: How should I reheat my meals?

Can I see a Sample Menu?

We update our menus weekly. To see Next Week’s Menu click on the link in the top bar to view.

How should I reheat my meals?

Chef Marieno encourages you to use your own oven-proof cookware to reheat meals in a conventional oven at a maximum of 350 degrees for 8 – 10 minutes whenever possible. While our meal containers are microwavable, they are not suitable for a conventional oven. When you opt for the microwave, heat no more than 2 – 3 minutes at 50 percent power with the lid removed.

How many calories are in each meal plan per day, including FreeStyle?

  • Free Style is approximately 1100-1300 (3 meals)
  • Balanced Plan (Trim) approximately 1100-1300 (3 meals)
    Balanced Plan (Maintain) approximately 1500-1700 (3 meals)
    Balanced Plan (Maintain +Afternoon Fuel) approximately 1900-2200 (3 meals)
  • Paleo Plan (Trim) approximately 1100-1300 (3 meals)
    Paleo Plan (Maintain) approximately 1500-1700 (3 meals)
    Paleo Plan (Maintain +Afternoon Fuel) approximately 1900-2200 (3 meals)
  • Pescatarian Plan (Trim) approximately 1100-1300 (3 meals)
    Pescatarian Plan (Maintain) approximately 1500-1700 (3 meals)
    Pescatarian Plan (Maintain +Afternoon Fuel) approximately 1900-2200 (3 meals)
  • Keto Plan is approximately (1250-1450) (3 meals)
  • Low Carb Plan is approximately 1200-1350 (3 meals)
  • Vegetarian Plan is approximately 1250-1400 (3 meals)

What are the macros in your meals per day?

  • FreeStyle is approximately 40% Carbs, 30% Protein, 30% Fat
  • Balance Plan approximately 40% Carbs, 30% Protein, 30% Fat
  • Paleo Plan is approximately 40% Carbs, 30% Protein, 30% Fat
  • Pescatarian Plan is approximately 40% Carbs, 30% Protein, 30% Fat
  • Keto Plan is approximately 5% Carb, 25% Protein, 70% Fat
  • Low Carb Plan is approximately 25 % Carb, 40% Protein, 35% Fat
  • Vegetarian Plan is approximately 45% Carb, 25%, 30% Fat

What type of ingredients does Fitness Kitchen use?

All meals are freshly made, non-GMO, free of preservatives, hormones or antibiotics. We only use locally-sourced ingredients including grass-fed beef, free-range poultry and eggs, wild-caught fish and seasonal produce that is certified organic whenever possible. Most of our meals are 100% soy, dairy and gluten free. There is some soy and dairy in our Vegetarian meal plan. There is some dairy in our Keto meal plan.

Are your meals gluten free?

All our meal plans are 100% gluten free.

Can I order dinner (or breakfast or lunch) ONLY?

Minimum order for meal plans is 2 meals daily, you select the type of meals you want (breakfast, lunch, dinner).

What if I have a food allergy ?

We offer up to 9 ingredient eliminations for most of our meal plans. Once you select your meal plan, you will be asked to select your omissions. YOU ARE RESPONSIBLE FOR DETERMINING WHETHER ANY FOOD ALLERGIES MAY OCCUR. Although we will provide ingredient lists when requested, Fitness Kitchen is not responsible for any allergic or adverse reactions you might have to our food.

What if I have a medical condition?

If you are on medication or under a doctor’s care for a medical condition you must consult your doctor before beginning a new meal program. Meal plan are not meant to replace or supersede any doctor-prescribed diet program. Fitness Kitchen’s plans do not replace a physician’s advice; if you are using our meal plans as part of a doctor-prescribed diet, you shall be ultimately responsible for ensuring compliance with such diet. Furthermore, if you have diabetes or other medical conditions of any kind, you shall be responsible for maintaining your diet to ensure compliance with the requirements of such conditions. Our meal recommendations shall not be deemed medical advice.

My Account

How do I Select My Meals for FreeStyle Each Week?

Every week we will send you an email with next week’s meals to order. The email will have a link to the menu to take your order. Just fill out the form in the menu with your meal selects and quantity. Once you hit submit, we have your order in the kitchen! All menu selects or changes made to your subscription must be made by Thursday 9pm. If you do not select meals, we will select your meals for you based on the omissions you selected when you set up your subscription with us.

What if I forget to select my FreeStyle meals for the week?

If you do not select meals in any given week for your FreeStyle subscription, Fitness Kitchen will select your meals for you based on the omissions you selected when you set up your subscription with us.

What features can I manage when logged into my account?

You can make the following changes in your account:

  1. Skip Days (except on Thursday after 9pm for the following week).
  2. Update your subscription days and meals.
  3. Update your delivery address.
  4. Add a new payment method.
  5. Remove a payment method.

How can I change my delivery address?

Simply log into your account and click on the option “Delivery Address” to update the address. Please note that any delivery address changes can take up to 72 hours to go into effect.

How do I make changes to my account?

All changes to weekly recurring subscriptions must be made through your account by Friday at 11:59pm PST for the following week’s deliveries. Clients are responsible for submitting account changes, no adjustments can be made after Thursday at 9pm PST. Fitness Kitchen clients will be responsible for all charges relating to any order processed after the cutoff date/time.

What is Your Cancellation Policy?

Cancellation requests must be emailed to us at info@fitnesskitchenla.com. Orders can be cancelled for a 100% refund up to 7 days prior to the start of your plan. For cancellations up to 4 days prior to the start of your program, Fitness Kitchen will refund 50% of the plan cost. Within 4 days of your plan start date, no refunds will be issued; however, you can have it sent to someone else.

What are acceptable forms of payment?

We accept all major U.S. credit and debit cards. If you opted in for a subscription, you will be automatically charged on a recurring weekly basis, on the Friday prior to each week’s delivery.

Will I be charged for days I skip?

You can skip days in your subscription at any time by logging into your account and making that change under the “Skip Days” option. You will not be charged for skipped days as long as you make the change into your account by Thursday before 9pm for the following week.

Is there a pause option for vacation?

All changes to weekly recurring subscriptions must be made through your account by Thursday at 9pm PST for the following week’s deliveries. Clients are responsible for submitting account changes, no adjustments can be made after Thursday at 9pm PST. Fitness Kitchen clients will be responsible for all charges relating to any order processed after the cutoff date/time.

What else should I know?

By ordering from Fitness Kitchen you agree to our Terms and Conditions.

About Fitness Kitchen

What makes Fitness Kitchen different from other meal delivery services?

At Fitness Kitchen, we’re firm believers that all calories are NOT created equal. While caloric intake is important as it relates to your fitness goals, our meal plans go a step further and are built around a specific ratio of macronutrients (proteins, carbohydrates and fats). Each meal plan has a specially designed macronutrient profile to help you reach your health and fitness goals. Whether you’re looking to lose weight, maintain your current profile or fuel performance and build muscle, there’s a Fitness Kitchen meal plan for you.

Is there a discount for long-term or group orders?

For information on group or corporate discounts, please email us.

Do you offer any incentives for referrals?

Subscribers can receive $50 OFF their next week of deliveries for every person referred by them that purchases a meal plan from Fitness Kitchen. We allow one $50.00 referral credit to be used per week, no stacking. For instance, if a subscriber has $100 in referrals, they receive $50 off of one week at a time, meaning that $100 would apply to 2 weeks of service at $50 each.
In order to participate in our referral program, subscribers must email the names of their referrals to info@fitnesskitchenla.com, as we track referrals only via email. Once a subscriber’s referral has made a meal plan purchase, the $50 discount will be applied to that referee’s next week of service.

What is your cancellation policy?

Cancellation requests must be emailed to us at info@fitnesskitchenla.com. Orders can be cancelled for a 100% refund up to 7 days prior to the start of your plan. For cancellations up to 4 days prior to the start of your plan, Fitness Kitchen will refund 50% of the plan cost. Within 4 days of your plan start date, no refunds will be issued; however, you can have it sent to someone else.

What are acceptable forms of payment?

We accept all major U.S. credit and debit cards. If you opted in for a subscription, you will be automatically charged on a recurring weekly basis, on the Friday prior to each week’s delivery.

What else should I know?

By ordering from Fitness Kitchen you agree to our Terms and Conditions.

How can I get more information?

Contact us at (800) 590-1292 or by email info@fitnesskitchenla.com. Customer service hours are as follows:
Monday- Friday 8am- 5pm PST
Saturday 9am-11am PST
Sunday Closed